Cost of silence
What does an unanswered night cost you?
Most lost customers never say no. Put in your numbers and see it in money.
Your numbers.
Your cost of silence
AED 45,600
a month, from 19 families who went quiet.
An estimate, not a promise. The model assumes the share of interested enquiries lost grows with reply time, and counts each lost customer at one year of value.
What brings it back.
How much of your number each change recovers.
Reply in minutes
Most of the loss happens in the first hour. Answering at 9 pm recovers the largest share.
AED 18,240
Follow up on day five
Customers who go quiet after a question about price are waiting to be reassured.
AED 9,120
Keep every promise
A visit promised for Friday is expected on Friday, and noticed if it does not happen.
AED 4,560
Invite only, for now.
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