How it fits your stack
Beside your systems. Not instead.
Keep your CRM, ERP and stock systems. Hash Talks reads what it needs to answer well, and writes back what happened.
Where it sits.
Your systems
CRM
ERP
Stock and POS
Booking software
Payments
Hash Talks
The memory of every conversation
Conversations
Promises and follow-ups
Escalations
Outcomes by store
Your customers’ channels
Web chat
Notes from calls
What it reads, what it writes.
Reads
Customers and their history, stock by store and size, appointments and test drives, invoices and payment status.
Writes back
Conversations linked to the customer, promises made and kept, bookings and outcomes, escalations and who resolved them.
Connects by
A documented API, webhooks, scheduled files when there is no API, and single sign-on [to be confirmed].
Chosen with your IT team.
Connections are agreed during the pilot, starting with the one system the measure depends on.