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How it works

Answers at night. Remembers by morning. Follows through all week.

Three things every service business wants from its front desk, done every hour, even after the desk closes.

Answers at night.

Every WhatsApp, Instagram and web message in one inbox, ordered by who has waited longest. After hours the assistant replies in your words; by day it drafts and your team sends. You choose: off, suggest or auto.

A conversation with an assistant suggestion

Remembers by morning.

One record for every family, member or patient: classes, attendance, progress, invoices and every promise, whether it was made at noon or midnight.

A customer record

Follows through all week.

Promises found in chats become follow-ups with a day. Messages go only when you press Send, or at the time you set. Quiet customers are noticed before they leave.

The follow-ups list

A day at the front desk.

One academy, from eight in the morning to nine at night.

08:00

Ten names, longest waiting first, each with the last thing they said.

09:30

A trial booked from last night’s 9 pm question.

11:00

Payment reminders go out, kindly, with a fresh link.

13:00

A teacher is ill. Cover arranged, families told in minutes.

15:30

Day five: a short note to the family that went quiet.

17:00

A register not taken, noticed in fifteen minutes.

19:00

A teacher’s three-line note, shared with a parent.

21:00

The 9 pm question, answered at once.

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